FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Woori America Bank

Call Us

Toll Free Customer Service

Credit / Debit Card Support

24-Hour Customer Service
Chargeback Customer Service
Mycardstatement.com Support
Credit Card Lost / Stolen

  • (U.S.) 1-800-325-3678

  • (Collect from outside the U.S.) 1-727-570-4881

Scorecardrewards.com Support

To obtain further information about Woori America Bank, or to file a complaint, either contact us directly at Woori America Bank
330 5th Avenue 3rd Floor, New York, NY 10001 Attn: Loan Monitoring Department
or contact the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736.
You may also visit the Department's website at www.dfs.ny.gov.
Woori America Bank is registered with NYSDFS.

Email Us

IMPORTANT EMAIL DISCLOSURE

Any message you send over the Internet via e-mail may not be encrypted and possibly could be intercepted or altered by a third party. Woori America Bank does not guarantee the security of information transmitted electronically over the internet and advises you to not communicate confidential information such as account numbers, Social Security numbers, passwords, or other non-public information by e-mail.

By using this form, you acknowledge that you understand this warning and take responsibility for the information you send via this contact form.

I acknowledge this is not a secure form of communication. I understand sensitive information should not be sent through this form.*

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