COVID-19 UpdatesGet the latest information on branch hours and ways we can help assist you. |
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January 20, 2021 Dear Valued Customers, At Woori America Bank, we are continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need. Branch OperationsWe appreciate your patience as we continue to take steps to reopen our branch services fully. Starting January 1, 2021, Woori America Bank operation hours are as follows:
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please contact us at:
1Full Service Branches are located in following states: NY, NJ, PA, MD, VA, CA, TX We are also happy to service you through our convenient Online or Mobile App services which provides fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided with disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC). Different Ways You Can Bank with UsConsider taking advantage of our convenient mobile banking services:
Banking Fee Waiver ProgramIn consideration of the on-going COVID-19 Pandemic event, the Bank is extending the Banking Fee Waivers Program until further notice. Please get in touch with our branch representative or any of our customer service representatives to inquire about the program which include the following:
In addition, we have assistance programs for eligible credit card customers, including credit line increases and collection forbearance programs. SBA Paycheck Protection ProgramAt Woori America Bank, we are committed to helping your business navigate the uncertain economic situation brought on from COVID-19 pandemic crisis. Starting January 19, 2021, we are accepting both first-and second-draw PPP applications from eligible customers who established a business banking relationship with Woori America Bank. Please get in touch with us by contacting our Loan Officers at any of our full-service branches or loan production offices.
Apply for PPP Loan ForgivenessWe also invite all clients with PPP loans to apply for loan forgiveness by speaking with our Branch and LPO Loan officers, who can assist you in submitting the Forgiveness application and the required supporting documents based on PPP loan size. There are important guidelines from the SBA on how you spend PPP funds and your eligibility for loan forgiveness.
We recommend that borrowers carefully review the CARES Act, PPPFA, recently enacted legislation and SBA rules, and consult with their attorney, accountant or other professional advisor(s) as they consider use of funds and their particular situations. For additional information on forgiveness rules, please refer to relevant IFRs (Interim Final Rules) here. We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.govand Treasury.gov. Other Financial AssistanceWe are continuing to provide other Financial Assistance Program to all our valued customers:
GuidelinesWe urge you to follow these CDC guidelines when planning to visit our branches:
Please not that we may instruct you to keep safe distances during your visit to the branches. Protect from scamsPlease note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission. Additionally, please guard against phishingand do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com . You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at 1–888–MYWOORI (699–6674) or write to us at cs@wooriamericabank.com |
July 30, 2020 Dear Valued Customers, Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need. Branch OperationsWe appreciate your patience as we continue to take steps to reopen our branch operations fully. Starting July 30, 2020, Woori America Bank branch hours will operate at our normal weekday hours:
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC). Alternative Ways to Bank with UsConsider taking advantage of our convenient mobile banking services:
Banking Fee Waiver ProgramIn consideration of the on-going COVID-19 Pandemic event, the Bank is extending the Banking Fee Waivers Program until further notice. Please get in touch with our branch representative or any of our customer service representatives to inquire about the program which include the following:
In addition, we have assistance programs for eligible credit card customers, including credit line increases and collection forbearance programs. SBA Paycheck Protection Program (PPP) ExtendedSmall Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times. NOTE: The Paycheck Protection Program has been extended and we have resumed accepting applications again in response to the U.S. Government passing the program's extension legislation. The new deadline to apply for a Paycheck Protection Program loan is August 8, 2020. For those who have already been funded through the PPP, you can begin to prepare for the Forgiveness Application.
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.govand Treasury.gov. Other Financial AssistanceWe are continuing to provide other Financial Assistance Program to all our valued customers:
GuidelinesWe urge you to follow these CDC guidelines when planning to visit our branches:
Please not that we may instruct you to keep safe distances during your visit to the branches. Protect from scamsPlease note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission. Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com. You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at 1–888–MYWOORI (699–6674) or write to us at cs@wooriamericabank.com |
July 6, 2020 Dear Valued Customers, Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular need. Branch OperationsWe appreciate your patience as we continue to take steps to reopen our branch operations fully. Starting July 6, 2020, Woori America Bank branch hours will operate at our normal weekday hours:
We encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC). SBA Paycheck Protection Program (PPP) UpdateSmall Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times. NOTE: The Paycheck Protection Program has been extended and we have resumed accepting applications again in response to the U.S. Government passing the program's extension legislation. The new deadline to apply for a Paycheck Protection Program loan is August 8, 2020. For those who have already been funded through the PPP, you can begin to prepare for the Forgiveness Application.
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.govand Treasury.gov Banking FeeBeginning July 1, 2020, we have discontinued the Banking Fee Waivers program, which included fee waivers on Overdraft Fees, ATM Fees, CD Early Withdrawal Penalty Fees, and Credit Card Late Payment Fees. However, if you continue to suffer from financial hardship due to COVID-19, we are happy to work with you. Please get in touch with our branch representative or any of our customer service representatives. Other Financial AssistanceWe are continuing to provide other Financial Assistance Program to all our valued customers:
Alternative Ways to Bank with UsConsider taking advantage of our convenient mobile banking services:
GuidelinesWe urge you to follow these CDC guidelines when planning to visit our branches:
Please not that we may instruct you to keep safe distances during your visit to the branches. Protect from scamsPlease note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission. Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com. You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at 1–888–MYWOORI (699–6674) or write to us at cs@wooriamericabank.com |
July 1, 2020 Dear Valued Customers, Woori America Bank (WAB) is continuing to monitor the development of COVID-19 as we navigate through these uncertain times. The safety and well-being of our customer, our employees and the communities we serve are our top priority and we will continue to work with those impacted, providing solution that makes sense for meeting each particular needs. Normal Branch OperationsWe encourage you to check the Location link for details of branches near you. Our weekend operations will continue to be closed until further notice. For additional questions or inquiries please reach us at:
We are also happy to service you through our convenient Online or Mobile App services which provides a fast and easy ways to bank.
Keeping our offices, branches and facilities safe and clean is our top priority. We have increased our cleaning frequency and enhanced our cleaning procedures following CDC standards in the retail branches and our office facilities, with increased focus on high traffic and high touch point areas. Additionally, our branches are provided disinfectant wipes and spray, hand sanitizer and gloves. Please note we will continue to urge everyone present at our office locations and branches to follow the guidance provided by the Center for Disease Control and Preventions (CDC). Banking FeeBeginning July 1, 2020, we have discontinued the Banking Fee Waivers program, which included fee waivers on Overdraft Fees, ATM Fees, CD Early Withdrawal Penalty Fees, and Credit Card Late Payment Fees. However, if you continue to suffer from financial hardship due to COVID-19, we are happy to work with you. Please get in touch with our branch representative or any of our customer service representatives. SBA Paycheck Protection Program (PPP) UpdateSmall Business Administration (SBA) and WAB SBA Team is continuing to work together to provide you with the assistance you need to get through these difficult times. SBA has provided new updates on the Paycheck Protection Program (PPP) and also on how you can begin to prepare for the Forgiveness.
We will continue to keep you informed about the program but please note that it is your obligation, as the borrower, to understand the SBA’s rules. Please visit SBA.govand Treasury.gov. Other Financial AssistanceWe are continuing to provide other Financial Assistance Program to all our valued customers:
Alternative Ways to Bank with UsConsider taking advantage of our convenient mobile banking services:
GuidelinesWe urge you to follow these CDC guidelines when planning to visit our branches:
Please not that we may instruct you to keep safe distances during your visit to the branches. Protect from scamsPlease note that we will not be asking you for confidential information such as your user name, password, PIN or other account information when we reach out to you. You can find additional precautionary details at the Federal Trade Commission. Additionally, please guard against phishing and do not click on unusual links or texts. Instead directly go to apps or sites like the Woori America Bank Mobile app or wooriamericabank.com. You can contact us at any time if you need any other assistance. Please reach us at our Customer Service at 1–888–MYWOORI (699–6674) or write to us at cs@wooriamericabank.com |