As Woori America Bank is monitoring development regarding the Coronavirus COVID-19, our focus is the safety and well-being of our customers, employees and the communities we serve.
Because of the Coronavirus COVID-19, we encourage our customers to utilize the bank’s online banking platform by visiting www.wooriamericabank.com/locations. or the Woori America Bank Mobile App to check balances, make payments, transfer-funds, etc. In the event that you must visit the physical location of one of our branches, we have augmented daily cleaning procedures with disinfectant products, have made hand sanitizer readily available, and have trained employees as to the best practices recommended by the Center for Disease Control (www.cdc.gov).
In addition to our efforts to help customers navigate potential financial hardships, we have contingency plans in place that are designed to prevent any service disruptions due to coronavirus impacts, as we do for any number of scenarios. These include remote access capabilities, alternate work locations for employees and continuity plans for critical operations.
Should you have any questions, concerns, or are in need of assistance, please call us at 1-888-MYWOORI (699-6674) during normal business hours (9:00AM ~ 4:00PM EST Monday ~ Friday) or send an email to firstname.lastname@example.org. We will continue to monitor to situation and evaluate additional measures to assist and support our customers as needs emerge.
Woori America Bank
330 5th Avenue, 3Floor
New York, NY 10001
For more information, please call customer service at 1-888-MyWoori (699-6674) or contact us online.Contact Us